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What a Fintech Startup Can Teach Us About Customer Service

ANNA Money launched in September 2018 to bring together business banking, financial admin services and some disruptive brand fun. Here are the lessons so far. Virtual assistance will save us all :  Who has the time to do anything anymore? No wonder the virtual assistant sector is booming. Quick decisions and tasks sorted for you remotely in the background, saving time and stress – who doesn’t want that? At ANNA Money we use a combination of humans and AI to deliver our app-based admin assistant service. Sometimes this works brilliantly, sometimes things break. We’re new to the market and investing…

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The Day I Almost Met Theo Paphitis Liberty Open Call 2010

This post originally appeared on Charlie Moo’s On Saturday 6th February 2010 myself and Daddy Moo put away our wellies, dusted of our posh voices (we live in the heart of the Dorset countryside you see) and set of to the Big Smoke.  What were we doing I hear you cry! Why we were off to The Open Call at Liberty London. We arrived at 10:30am and the queue, well it was already quite long! Ekkkkk! We spent much of the time trying to stay warm and chatting to two lovely ladies. A South African from Scotland who made handbags and…

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Alternative Forms of Finance

Funding a small business isn’t easy. You may find yourself in tricky situations where you’re in need of finance to get the ball rolling and the traditional bank loan routes won’t quite work for you. If that sounds familiar, there’s likely to be a perfect alternative form of finance out there for you and your business – it’s just a case of doing your research. Here’s a few of the most popular options and how they work… Crowdfunding & peer-to-peer lending : Crowdfunding and peer-to-peer lending are often talked about in the same sentence. They’re both very innovative forms of…

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